Is there a firewall or antivirus program set up that could be conflicting with VPN access?*.*Ask this because two VPNs can’t work well at the same time Is there an existing VPN on the network?*.If you work in a smaller company or are able to send a message directly to your office IT department, contact your Network Administrator and ask the following: Then, check that your IT department hasn’t blocked VPNs on the network

If you're not able to connect on any of these, skip to the related articles, linked below.

If it’s against company policy to use a VPN, we recommend using mobile data or a personal internet hotspot instead anyway. To pinpoint the cause, try using mobile data alone or a personal internet hotspot. You'll want to log in to the WiFi network first and Hotspot Shield second. Next, check to see if a password is required to access your office WIFI connection. What can I do if my VPN is blocked at work?įirst, ensure you’re running the latest version of Hotspot Shield on your device. your office blocks websites like Facebook and YouTube and you want to use Hotspot Shield VPN to bypass the block). Sometimes, when trying to connect to Hotspot Shield VPN at work, people experience that the VPN is trying to connect, but it just keeps spinning and never connects.įollow the instructions below if you’re having issues connecting Hotspot Shield VPN at work (i.e.

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